:root{--primary: #b71c1c;--primary-dark: #8b0000;--primary-light: rgba(183,28,28,.08);--accent: #f9a825;--bg: #f4f6f9;--bg-secondary: #f9fafb;--bg-tertiary: #eef0f4;--surface: #ffffff;--border: #e5e7eb;--border-md: #d1d5db;--text: #111827;--text-2: #374151;--muted: #6b7280;--sb-bg: #ffffff;--sb-border: #e5e7eb;--sb-text: #374151;--sb-muted: #9ca3af;--sb-hover-bg: #fef2f2;--sb-hover-text: #b91c1c;--sb-active-bg: #fef2f2;--sb-active-text: #b91c1c;--sb-active-bar: #b71c1c;--sb-divider: #f3f4f6;--sb-footer: #f9fafb;--sb-width: 248px;--radius: 0;--header-h: 56px;--font: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif}*,*:before,*:after{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{font-family:var(--font);font-size:13.5px;line-height:1.5;color:var(--text);background:var(--bg);-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}.shell{height:100vh;display:grid;grid-template-columns:var(--sb-width) 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768px){.shell{grid-template-columns:1fr;height:100vh;overflow:hidden;position:relative}.sidebar{position:fixed;inset:0 auto 0 0;width:260px;height:100vh;z-index:200;transform:translate(-100%);transition:transform .22s cubic-bezier(.4,0,.2,1);overflow-y:auto}.sidebar.sidebar-open{transform:translate(0)}.sidebar-overlay{display:block;position:fixed;top:0;right:0;bottom:0;left:0;background:#1e080880;z-index:199}.topbar-hamburger,.sidebar-close{display:flex}.content{grid-column:1;height:100vh;overflow:hidden;display:grid;grid-template-rows:auto 1fr}.topbar{padding:0 12px;gap:8px}.topbar-name{display:none}.page-body{padding:10px 12px}.table-wrap{overflow-x:auto;-webkit-overflow-scrolling:touch}table{min-width:540px}.filter-bar{flex-direction:column;align-items:stretch;gap:8px}.filter-bar-left{flex-direction:column;align-items:stretch}.filter-search-input{min-width:unset;width:100%}.form-grid-2 .form-fields{grid-template-columns:1fr}.modal-backdrop{padding:0;align-items:flex-end}.modal{max-height:92vh;max-width:100%}.modal-sm,.modal-md,.modal-lg,.modal-xl{max-width:100%}.grid-cards{grid-template-columns:1fr 1fr;gap:8px}.pagination{justify-content:center}.table-footer{flex-direction:column;align-items:center;gap:8px}.pagination-info{margin-left:0}.auth-card{padding:28px 20px;margin:16px}.toast-container{left:12px;right:12px;bottom:12px}.toast{min-width:unset;max-width:100%}}@media (max-width: 480px){.grid-cards{grid-template-columns:1fr}.topbar{height:50px}.metric-card strong{font-size:1.3rem}}.chart-wrap{width:100%;overflow-x:auto}.chart-empty{padding:32px;text-align:center;color:var(--muted);font-size:13px}.chart-label{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);margin-bottom:8px}.surface-card{background:var(--surface);border:1px solid var(--border)}.settings-card{padding:0}.settings-section{border-bottom:1px solid var(--border);padding:24px}.settings-section:last-child{border-bottom:none}.settings-section-title{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);margin-bottom:16px}.setting-row{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;padding:10px 0}.setting-row+.setting-row{border-top:1px solid var(--bg-tertiary)}.setting-row-label{flex:1;min-width:0}.setting-row-title{font-size:14px;font-weight:500;color:var(--text);display:block}.setting-row-hint{font-size:12px;color:var(--muted);margin-top:2px;display:block}.setting-row-control{flex-shrink:0;display:flex;align-items:center}.settings-actions{padding:20px 24px;border-top:1px solid var(--border)}.ticket-thread{display:flex;flex-direction:column;gap:1px;background:var(--border);border:1px solid var(--border);max-height:520px;overflow-y:auto}.ticket-msg{padding:14px 20px;display:flex;flex-direction:column;gap:4px}.ticket-msg--user{background:var(--surface)}.ticket-msg--admin{background:#fef2f2}.ticket-msg--system{background:var(--bg-tertiary)}.ticket-msg-meta{display:flex;gap:12px;align-items:baseline}.ticket-msg-sender{font-size:12px;font-weight:700;color:var(--text-2)}.ticket-msg--admin .ticket-msg-sender{color:var(--primary)}.ticket-msg--system .ticket-msg-sender{color:var(--muted)}.ticket-msg-time{font-size:11px;color:var(--muted)}.ticket-msg-body{font-size:14px;color:var(--text);white-space:pre-wrap;line-height:1.5}.row-action-btn.row-action-btn--danger{color:#dc2626}.row-action-btn.row-action-btn--danger:hover{background:#fee2e2;color:#b91c1c}